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Didn't get an email with the key after buying a founders pack!!!


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gmcoy #1 Posted 31 August 2017 - 06:16 PM

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To be debated! :)

 


Edited by gmcoy, 31 August 2017 - 07:09 PM.

 

 "There is no shame in fear, there is only shame in letting fear rule you. Try not to look scared and you will find bravery in your heart!"

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Ardez #2 Posted 31 August 2017 - 06:51 PM

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Akriom

 For those who bought Founders Pack, we are aware that you haven't received your game codes and we'll be sending them to you ASAP. This is obviously an issue that has a high priority and is being worked on as I speak/write.

I'll let you guys know when this issue has been resolved. In the meantime please stop sending tickets to our Customer Support teams. ^^

Thanks for your patience guys!

 

Quote from Akriom (WG EU) regarding founders codes from discord.


Ancient_Exile #3 Posted 31 August 2017 - 08:12 PM

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Wonder if it is to do with the reset?


"You can't get blood out of a stone"


BoogerSnots #4 Posted 30 September 2017 - 06:19 PM

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This not resolved yet? How long do I wait before putting in a ticket?

dance210 #5 Posted 01 October 2017 - 02:19 PM

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View PostDingbraticus, on 30 September 2017 - 11:19 AM, said:

This not resolved yet? How long do I wait before putting in a ticket?

 

Which Founder Pack did you buy and when? Usually, if you haven't received it within 24 hr (if not sooner) I would suggest submitting a ticket.


31B442SV5 #6 Posted 01 October 2017 - 02:36 PM

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View Postdance210, on 01 October 2017 - 02:19 PM, said:

 

Which Founder Pack did you buy and when? Usually, if you haven't received it within 24 hr (if not sooner) I would suggest submitting a ticket.

 

I bought a Founders Pack yesterday (9/30) afternoon and still have not received an email concerning logon.  How long should I wait?

Garbad #7 Posted 23 November 2017 - 10:40 PM

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Neither did I, and support wanted a copy of my banking records to resolve it.  I told them to [edited]off.  Not pleased.

Ardez #8 Posted 24 November 2017 - 12:51 AM

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Which founders pack did you buy? Some only grant access to the game on your accounts. Only a few give actual keys.

Edited by Ardez, 24 November 2017 - 12:51 AM.


Garbad #9 Posted 25 November 2017 - 02:06 AM

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The max one, triarii one.

Ardez #10 Posted 25 November 2017 - 02:06 AM

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View PostGarbad, on 24 November 2017 - 09:06 PM, said:

The max one, triarii one.

 

If you haven't received them at the e-mail associated with your wargaming account, I would suggest opening a ticket with their support team.





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